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Common answers.
Where can I download SyncPoint?+
Use the official download link on the Avenor Interactive product page. Avoid copies hosted by third parties.
How do I report an incorrect AI answer?+
Use the feedback control beside the answer when available. For a problem that needs a response, submit a support request below and include the game, mode, and question.
What should I include in a bug report?+
Tell us what you expected, what happened, the steps that reproduce it, and your product version. Never include passwords, API keys, or payment information.
How quickly will Avenor respond?+
Requests are reviewed by our small team. Urgent service-impacting problems are prioritized, while general questions may take longer.
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